Logistics & Freight
Know about delays before your customer does
For freight and 3PL teams drowning in 'where is my order' tickets, the agent watches every consignment and acts on exceptions first.
This is a guided demo, not a live agent.
The interface is the real product and the workflows are real, but the replies are pre-built so you can explore without an account. The live product runs an actual agent on your own systems and data. Please don't paste anything confidential.
How this agent works for logistics & freight
- 1
Carrier tracking is polled every 15 minutes and ETAs recalculated against the promised SLA.
- 2
A predicted breach triggers a proactive customer notification with the revised delivery window — before they ask.
- 3
Lost or damaged consignments generate a carrier claim with photos, proof of delivery, and invoice evidence attached.
- 4
Weekly, freight invoices are reconciled against quoted rates and every variance is disputed.
Cadence
15-minute tracking polls · weekly reconciliation
Works across
Outcome
92% of at-fault freight costs recovered, and 'where is my order' tickets halved.
Want to see this run on your real ShipStation?
We'll set up a live agent against your own systems so you can watch it do the actual work, not a simulation of it.